PsyFi vs Freed
A neutral, fact-based comparison of PsyFi (PsyFiGPT chat AI + PsyFi Scribe audio) and Freed for clinical documentation. Last updated .
Neutral comparison. PsyFiGPT and PsyFi Scribe are published by PsyFi Technologies. Freed data is sourced from getfreed.ai (homepage, pricing, security pages) and vendor funding announcements as of June 2026. We encourage readers to verify vendor claims directly.
PsyFi (GPT + Scribe) — Quick Facts
- Price range
- $10 – $60/month individual; Team custom
- Free trial
- 7 days (credit card required)
- Specialty focus
- Behavioral health only — therapists, psychologists, counselors, psychiatrists, social workers
- Note templates
- SOAP, DAP, intake, evaluation; modality-aware (CBT, DBT, EMDR)
- RAG citations
- Yes — peer-reviewed psychology references (Pro & Premium)
- PHI / PII de-identification
- Microsoft Presidio; tenant-configurable
- BAA
- Included on every paid plan
- Hosting
- AWS us-east-1 (US)
- Encryption
- TLS 1.2+ in transit, AES-256 at rest
- AI models
- GPT-4o, GPT-5 via Azure OpenAI Enterprise (training opt-out)
Freed — Quick Facts
- Price range
- $39 (Starter) / $79 (Core) / $119 (Premier, $104 annual) per month; Group custom
- Free trial
- 7 days, no credit card
- Specialty focus
- Multi-specialty: Nurse Practitioners, Family Medicine, Internal Medicine, Psychiatry, Mental Health, Pediatrics, Functional Medicine, OB/GYN, others
- Target customer
- "Small and midsized clinics and individual clinicians. Not made for massive healthcare systems."
- Claimed customers
- 26,000+ clinicians; 1,300+ clinics; 32.6M visits transcribed in 2025
- Note formats
- Clinical notes, patient instructions, referral letters, post-visit communications
- BAA
- "Sign Business Associate Agreements with healthcare organizations" — per-plan terms not detailed on the security page
- Hosting
- Microsoft Azure, US data residency
- Encryption
- TLS 1.2–1.3 in transit (AES at rest not specifically named on the security page)
- Compliance
- HIPAA, HITECH
- Audio retention
- Temporary; auto-deleted after note generated
- Note retention
- Manual delete or auto-delete after 30 days
- Funding (most recent)
- $30M Series A March 2025 (Sequoia Capital-led)
Side-by-Side Comparison
| Feature | PsyFi (GPT + Scribe) | Freed |
|---|---|---|
| Specialty positioning | Behavioral health only | Multi-specialty: NPs, Family Med, Internal Med, Psychiatry, Mental Health, Pediatrics, Functional Med, OB/GYN, others |
| Starting price | $10/month (Starter) | $39/month (Starter — 40 notes/mo, 1 clinician) |
| Mid-tier price | $30/month (Pro) — 200 requests/day + RAG citations | $79/month (Core) — unlimited notes, 1 clinician |
| Top individual price | $60/month (Premium, unlimited daily requests) | $119/month (Premier monthly) / $104/month (annual) — visit summaries, patient context, EHR push |
| Free trial | 7 days (credit card required) | 7 days, no credit card |
| Chat / document AI (beyond notes) | Yes — full chat, document upload, drafting, brainstorming | "AI clinician assistant for editing" on Core+; not advertised as a general chat tool |
| RAG citations from peer-reviewed sources | Yes — curated psychology guidelines (Pro & Premium) | "AI clinician assistant with medical knowledge base" (Premier); psychology-specific citations not advertised |
| Audio transcription | PsyFi Scribe browser extension (v2.0.6) — Zoom, Google Meet, SimplePractice with speaker ID | Best-in-class AI scribe (homepage claim); specialty-specific templates |
| Note templates | SOAP, DAP, intake, evaluation; modality-aware (CBT, DBT, EMDR) | Clinical notes, patient instructions, referral letters, post-visit comms; specialty-specific templates; instant template builder (Core+) |
| CPT / ICD-10 coding | Discussed conversationally in chat (no automated coding tooling) | "ICD-10 coding, CPT codes (beta)" on Premier |
| PHI handling | Microsoft Presidio de-identification before LLM; tenant-configurable | Audio temporarily stored, auto-deleted after note generation; patient notes manual delete or 30-day auto-delete |
| HIPAA BAA | Included on every paid plan (disclosed plainly) | Signed with healthcare organizations; per-plan inclusion not detailed on the security page |
| HITECH | — | Compliant |
| Hosting / data residency | AWS us-east-1 (US) | Microsoft Azure, US data residency |
| Encryption | TLS 1.2+ in transit, AES-256 at rest | TLS 1.2–1.3 in transit; AES-256 at rest not specifically named on the security page |
| AI model providers | GPT-4o, GPT-5 via Azure OpenAI Enterprise | Not publicly disclosed on vendor pages |
| EHR integrations | SimplePractice (via PsyFi Scribe browser extension); roadmap for more | "Seamless push to top browser-based EHRs" on Premier (specific EHRs not named on homepage) |
| Team / admin features | Owner/Admin/Member roles, audit logs, AWS Cognito SSO, Google OAuth, TOTP 2FA | Groups plan: SSO, admin dashboards, dedicated account manager, medical assistant users (alpha), patient sharing (beta) |
| Funding (most recent) | Privately held; PsyFi Technologies | $30M Series A March 2025 (Sequoia Capital-led) |
| Claimed customer count | Newer; published customer count not disclosed | 26,000+ clinicians; 1,300+ clinics |
Data sourced from psyfigpt.com and getfreed.ai (homepage, pricing, security pages) and vendor funding announcements as of June 2026. Features and pricing may change; verify with each vendor.
When to choose PsyFi (GPT + Scribe)
- You're behavioral-health-only and want AI built for that scope (SOAP, DAP, CBT, DBT, EMDR) — not a multi-specialty generalist
- You need citable RAG over peer-reviewed psychology references in drafts
- Microsoft Presidio PHI de-identification with tenant-level enforcement matters to you
- Chat AI use cases (drafting, brainstorming, document review) are in scope, not just transcription
- You prefer lower entry pricing ($10/mo vs $39/mo) for solo behavioral-health clinicians
- You want BAA, encryption, and hosting details disclosed plainly per plan
When to choose Freed
- You're a multi-specialty clinic — psychiatry plus family medicine, internal medicine, pediatrics, OB/GYN — and want one scribe
- You need ICD-10 / CPT (beta) coding tooling alongside the scribe (Premier tier)
- You document patient instructions, referral letters, and post-visit communications regularly
- Microsoft Azure hosting fits your existing IT preferences (vs PsyFi's AWS)
- You value HITECH compliance alongside HIPAA
- A 7-day no-CC trial matters more than a 7-day with-CC trial
- You want a vendor with $30M Series A backing and 26k+ clinicians on the platform
Frequently Asked Questions
Freed serves psychiatry and mental health alongside family medicine, internal medicine, pediatrics, OB/GYN, and functional medicine. Its note templates lean toward general-medical formats (clinical notes, patient instructions, referral letters, post-visit comms) and its homepage doesn't lead with behavioral-health-specific modalities. PsyFi is single-specialty: SOAP, DAP, intake, and evaluation templates with CBT/DBT/EMDR modality awareness, and RAG citations sourced from peer-reviewed psychology guidelines.
Both are HIPAA-aligned and US-hosted. Freed runs on Microsoft Azure with TLS 1.2-1.3 in transit and reports HITECH compliance. Freed's security FAQ confirms BAAs are signed with healthcare organizations but doesn't detail per-plan inclusion on the page; PsyFi includes the BAA plainly on every paid plan and details AWS us-east-1 hosting, TLS 1.2+, AES-256 at rest, and Microsoft Presidio PHI de-identification on its security page.
Freed's security page states audio is temporarily stored and auto-deleted after note generation, and patient notes can be manually deleted or auto-deleted after 30 days. PsyFi Scribe's de-identification runs before transcripts reach the LLM, and audio retention is configurable; the exact post-processing retention policy is detailed in the BAA. Both vendors converge on "audio is not kept long-term"; the operational specifics differ.
Not as a dedicated coding tool. PsyFiGPT can discuss ICD-10 and CPT codes conversationally inside the chat interface and reference them in drafts, but PsyFi doesn't ship a separate coding-suggestion module. Freed Premier ($119/mo monthly, $104 annual) advertises ICD-10 coding and CPT codes (beta) as a specific feature. If automated coding suggestions are core to your billing workflow, Freed Premier is closer today.
PsyFiGPT Starter is $10/month (50 requests/day), Pro is $30/month (200 requests/day + RAG citations + PsyFi Scribe transcription). Freed Starter is $39/month (40 notes/month), Core is $79/month (unlimited notes). For a behavioral-health clinician at typical caseload, PsyFi Pro lands at roughly 38% of Freed Core's price — and PsyFi adds chat AI and citable RAG over psychology references. If you primarily want fast scribe-only output across multiple medical specialties, Freed's tier may justify the difference.
Freed advertises "seamless push to top browser-based EHRs" but gates EHR push to the Premier tier ($119/mo monthly). Specific EHR names aren't listed on Freed's public homepage. PsyFi Scribe ships a SimplePractice browser-extension integration on every paid PsyFiGPT plan, with additional EHR integrations on the roadmap. If your practice runs on SimplePractice today, PsyFi has the more direct path.
AI-generated clinical documentation should always be reviewed and approved by a licensed clinician before use in billing, legal, or clinical records. Both PsyFi and Freed are drafting tools; the clinician remains responsible for the final content.
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