Privacy Policy

How PsyFi collects, uses, and protects information—including PHI.

Effective date: September 5, 2025

Scope & Definitions

This is a visitor‑facing summary. Logged‑in customers can access the full policy in app.

Information We Collect

  • Account & contact data you provide (e.g., name, email).
  • Usage and device data (IP, logs) to secure and operate the Service.
  • Customer content, which may include PHI when a BAA is in place.

How We Use Information

  • Deliver and improve the Services (intake, scheduling, reports).
  • Support, billing, security, and compliance with law.
  • Analyze de‑identified/aggregated data for quality and features.

Sharing & Disclosure

  • With your organization admins and authorized users.
  • With subprocessors under contract (and BAAs where applicable).
  • As required by law or to protect rights and safety.

Security

TLS in transit, AES‑256 at rest, RBAC, SSO/MFA, logging, and backups. See our Security & Compliance page for details.

Your Rights

Access, correction, deletion (as permitted by law and the BAA). For PHI, contact your provider; for account data, email privacy@psyfitechnologies.com.

Contact

privacy@psyfitechnologies.com