PsyFi vs Upheal
A neutral, fact-based comparison of PsyFi (PsyFiGPT chat AI + PsyFi Scribe audio) and Upheal for therapy practices. Last updated .
Neutral comparison. PsyFiGPT and PsyFi Scribe are published by PsyFi Technologies. Upheal data is sourced from upheal.io (pricing, privacy & compliance, and homepage) as of June 2026. We encourage readers to verify vendor claims directly.
PsyFi (GPT + Scribe) — Quick Facts
- Price range
- $10 – $60/month individual; Team custom
- Free trial
- 7 days (credit card required)
- What's in the box
- PsyFiGPT chat AI + PsyFi Scribe browser extension (Zoom, Google Meet, SimplePractice)
- Category
- AI documentation layer (chat + scribe), not an EHR
- Note templates
- SOAP, DAP, intake, evaluation; modality-aware (CBT, DBT, EMDR)
- RAG citations
- Yes — peer-reviewed psychology references (Pro & Premium)
- PHI / PII de-identification
- Microsoft Presidio; tenant-configurable
- BAA
- Included on every paid plan
- Hosting
- AWS us-east-1 (US)
- AI models
- GPT-4o, GPT-5 via Azure OpenAI Enterprise
Upheal — Quick Facts
- Price range
- Free tier; Individual $1/session capped at $69/mo; Group/Enterprise custom
- Free trial
- 30 days, no credit card
- Category
- "AI-native EHR for therapists" — scribe + scheduling + billing + telehealth + compliance
- Note templates
- SOAP, DAP, BIRP, GIRP; customizable + generate your own
- Claimed customers
- 70,000+ providers; 800+ organizations (Alma, Two Chairs, Fort Health cited)
- PHI / PII handling
- Pseudonymization at rest; record-level encryption
- BAA
- Included by default ("All Covered Entities agree to BAA upon signing up")
- Hosting
- AWS (region not publicly specified)
- Compliance
- HIPAA, GDPR, UK GDPR, PHIPA, PIPEDA, OWASP
- EHR migration
- AI-powered migration from SimplePractice; integrates with TherapyNotes, Carepatron, Sessions Health, JaneApp, Owl Practice
Side-by-Side Comparison
| Feature | PsyFi (GPT + Scribe) | Upheal |
|---|---|---|
| Product category | AI layer: chat + scribe + RAG citations (not an EHR) | Full AI-native EHR (scribe + scheduling + billing + telehealth) |
| Starting price | $10/month (Starter) | Free plan available; paid usage at $1/session capped at $69/month |
| Free tier (indefinite) | No (7-day free trial only) | Yes — unlimited notes with limited features after the trial |
| Free trial | 7 days (credit card required) | 30 days, no credit card |
| Top individual price | $60/month (Premium, unlimited daily requests) | $69/month cap (unlimited sessions; usage above cap does not increase price) |
| Chat / document AI (beyond notes) | Yes — full chat, document upload (PDF/DOCX/TXT/MD/CSV/LOG), RAG-cited drafting | "AI Assistant" chat included; primarily scoped to clinical-documentation context |
| RAG citations from peer-reviewed sources | Yes — curated psychology guidelines (Pro & Premium) | Not advertised |
| Audio transcription | PsyFi Scribe browser extension (v2.0.6) — Zoom, Google Meet, SimplePractice with speaker ID | Built-in to platform; browser extension for online sessions |
| Note templates | SOAP, DAP, intake, evaluation; modality-aware (CBT, DBT, EMDR) | SOAP, DAP, BIRP, GIRP, customizable / generate your own |
| EHR scope | Documentation only — pushes into your existing EHR (SimplePractice today) | Full EHR — scheduling, calendar, billing, telehealth video, client portal |
| PHI handling | Microsoft Presidio de-identification before LLM; tenant-configurable | Pseudonymization at rest; record-level encryption |
| HIPAA BAA | Included on every paid plan | Included by default for all Covered Entities at signup |
| Additional compliance | — | GDPR, UK GDPR, PHIPA, PIPEDA (Canada), OWASP |
| Hosting | AWS us-east-1 (US) | AWS (region not publicly specified) |
| Encryption | TLS 1.2+ in transit, AES-256 at rest | Record-level encryption (TLS version not detailed on vendor page) |
| AI model providers | GPT-4o, GPT-5 via Azure OpenAI Enterprise | Not publicly disclosed on vendor pages |
| EHR / EMR integrations | SimplePractice (via PsyFi Scribe browser extension); roadmap for more | SimplePractice (AI-powered migration), TherapyNotes, Carepatron, Sessions Health, JaneApp, Owl Practice, Alma, Headway |
| Team / admin features | Owner/Admin/Member roles, audit logs, AWS Cognito SSO, Google OAuth, TOTP 2FA | Group / Enterprise plans: white-glove onboarding, shared note templates, EHR migration assistance, centralized billing; SSO on Enterprise |
| Specialty positioning | Behavioral health only | Behavioral health only — "The AI-native EHR for therapists" |
| Funding (most recent disclosed) | Privately held; PsyFi Technologies | Raised $10M (per vendor blog announcement) |
| Claimed customer count | Newer; published customer count not disclosed | 70,000+ providers; 800+ orgs (Alma, Two Chairs, Fort Health) |
Data sourced from psyfigpt.com and upheal.io (pricing, privacy & compliance, homepage) as of June 2026. Features and pricing may change; verify with each vendor.
When to choose PsyFi (GPT + Scribe)
- You already have an EHR you like and just want a better AI documentation layer on top
- You need citable RAG over peer-reviewed psychology references in drafts
- Microsoft Presidio PHI de-identification with tenant-level enforcement matters to you
- You want chat-AI use cases beyond notes — drafting, brainstorming, document review
- Your team wants audit logs, AWS Cognito SSO, and Owner/Admin/Member roles on every plan tier
- You prefer per-seat pricing transparency at the individual level ($10 / $30 / $60) vs usage caps
When to choose Upheal
- You're shopping for an EHR replacement, not just AI — you want scheduling, billing, and telehealth in one platform
- You need GDPR or UK GDPR coverage today (US-only HIPAA isn't enough)
- You need a free indefinite tier with unlimited notes (limited features) for very low caseloads
- Per-session ($1/session capped at $69) pricing fits your variable caseload better than a flat monthly fee
- You want a 30-day trial without a credit card
- An AI-assisted migration from SimplePractice is on your shortlist
Frequently Asked Questions
Not really — they sit in different categories. Upheal positions itself as an "AI-native EHR for therapists" with scheduling, billing, and telehealth bundled in. PsyFi is the AI documentation layer (chat + scribe + RAG-cited drafting); it works alongside an existing EHR rather than replacing it. If you're shopping for a complete practice-management system, Upheal is the apples-to-apples option. If your EHR is fine and you want better AI, PsyFi is.
Upheal bills $1 per session with a $69/month cap — usage above the cap doesn't cost more. So if you document 30 sessions a month you'd pay $30 (not capped); if you document 90, you'd still pay $69. PsyFi's individual plans are flat: $10/month (Starter, 50 daily requests), $30 (Pro, 200 daily + RAG), $60 (Premium, unlimited). Below ~$30/month of sessions, Upheal is cheaper. At higher caseloads, PsyFi Pro plus RAG citations may be a better fit, and the chat AI is included.
Both include a BAA by default for Covered Entities. Both host on AWS. Upheal adds GDPR, UK GDPR, PHIPA, and PIPEDA coverage — useful for therapists serving EU, UK, or Canadian clients. PsyFi's compliance footprint is US-focused (HIPAA) and adds Microsoft Presidio PHI de-identification with tenant-level enforcement, which Upheal does not advertise.
PsyFiGPT (Pro and Premium) ships RAG Search over curated, peer-reviewed psychology references with citations embedded in drafts. Upheal does not advertise a citable RAG-over-clinical-guidelines feature. If evidence-backed phrasing in progress notes, treatment plans, or supervision documentation matters to you, PsyFi's RAG is the relevant comparison point.
No — because PsyFi isn't an EHR. Upheal advertises an AI-assisted migration tool that pulls historical client data out of SimplePractice into Upheal's EHR. PsyFi keeps your existing EHR as the system of record and overlays AI documentation, scribe transcription, and chat. For most established practices that's the lower-risk path; if you actually want a new EHR, Upheal is the comparison.
Yes. Upheal's platform records sessions and generates AI notes (browser extension for online sessions, plus in-platform recording). PsyFi Scribe is a separate browser extension at v2.0.6 supporting Zoom, Google Meet, and SimplePractice with speaker identification. Both transcribe sessions; the difference is that Upheal also stores the rest of your practice (scheduling, billing) alongside the recordings, while PsyFi stores only what's needed for the documentation workflow.
AI-generated clinical documentation should always be reviewed and approved by a licensed clinician before use in billing, legal, or clinical records. Both PsyFi and Upheal are tools to assist drafting; the clinician remains responsible for the final content.
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